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The increasing number of information technologies and systems inevitably mean that decision-makers have more information than they know or can use. The usefulness of information surely falls if too much is available or not enough is available to the right people in the right framework. Organizations have thus begun to grapple with critical questions such as ‘what is the right information’, ‘who are the right people’ and ‘how do we get this to them from our own or external systems’.
Our services help clients:
• Make existing technology infrastructure deliver more actionable information
• Empower their decision-makers with intelligence not just information
• Understand how to ‘translate strategy into action' by defining performance of business processes and monitoring key activity
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Performance Management Solutions
Our Enterprise Performance Management (EPM) framework has a simple theme – ‘Translating Strategy into Action’. We adopt a three pronged approach of Alignment, Deployment and Measurement to help organizations measure and track performance. Most EPM projects focus merely on technologies such as Business Information Warehouses etc. Though we recommend and deploy appropriate technology to enable the measurement aspect of the above approach, our consultants excel in:
• Understanding defined strategies and business goals
• Facilitating the design of a performance management framework. This involves
• Converting defined elements of strategy into components that each functional area can act upon (Deployment)
• Ensuring that all the components add up to common corporate goal (Alignment)
• Identifying the right measures and the right way to measure them (Measurement)
• Ensuring that the Performance Management Framework has the buy-in of key executives and is integrated with their
recognition systems (Change management)
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