We provide services for implementation of packaged solutions spanning key areas of business operations including Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Supplier Relationship Management (SRM) and Customer Relationship Management (CRM).

Clients benefit from our unique combination of experienced consultants, robust frameworks and methodologies and also the proven ability to use high quality technology resources in specific customer situations. We have even created products based on our proprietary ideas that have saved clients with certain unique expectations large investments in ground-up technology development.

Our services are broadly classified as:

    • Integrated planning and budgeting solutions
    • Life cycle implementations and upgrades
    • Innovative products

Integrated Planning and Budgeting Solutions

Our consultants analyze, formulate and deploy end-to-end planning processes that operate seamlessly across different modules of an ERP system or in combination with specialized planning solutions. We approach this based on an understanding of the core planning processes in an organization and focus on getting the best out of the existing systems if ERP systems are already live. If a client has decided to opt for specialized solutions in addition to their ERP systems, then we ensure that the two work in concert, as seamlessly as possible. Some planning processes may require only the ERP system, some may require only the advanced planning system, while the rest may require a combination of both - we help clients understand and implement these options from a planning process point of view rather than a software point of view.

Lifecycle Implementations and upgrades

Most current enterprise software is designed with built-in best practices and processes. We structure and implement our projects around the core processes that will be enabled by the software. This process-based approach ensures that business processes seamlessly cut across modules and other possible software boundaries.

Another differentiator in our approach is our focus on 'Change Management'. Our experience shows that this is the single most important factor that determines the 'business success' of an implementation. Managing important stakeholders and process owners all through the implementation is not just an ‘art’ but is also dependent on a structured change management program. This has helped many of our clients look at these crucial aspects and get the most out of risky large investments.

Our methodology for upgrades helps clients focus on the key objectives of the upgrade - be it a functional upgrade, a technical upgrade or both. By doing so we ensure that clients do not get caught in the endless customization syndrome and are able to migrate to the new version with the least disruption - a challenge very different from carrying out a fresh implementation.

Innovative Products

This is a unique dimension of our blend of business and technology skills in the enterprise solutions area. Many organizations have specific needs from their enterprise solutions because of their industry or geography. Or they are in a situation where they have deployed standard platforms but need to enhance or augment certain capabilities to get the most out of their investments or simply to meet their expectations from these investments.

Most service providers enable customers to tap into their resources to solve some such incremental problems. But our strengths give us the unique position to create entire products that address these issues in a comprehensive manner.

For instance, we have created products that helped:

    • A plantation map agricultural processes and then use web-based and hand-held technologies to solve unique process
      challenges.
    • A small-medium business establishment in China derive the same benefits larger manufacturing companies obtain from
      language-specific enterprise packaged solutions that cost a lot because of localization issues.
    • A mid size manufacturing company in the USA develop a role based authorization and training management system for SAP
      users.