NextGen’s commitment to the telecommunications space is exemplified by the long relationships we’ve developed with the leading global telecommunications providers, and our large spectrum of capabilities in this space. We continue to grow and hone our focus on the telecommunications industry by staying abreast of the industry trends, and adjusting our technical and functional capabilities accordingly.

Managing the Challenges

The global telecommunications market has had a challenging time over the past few years; forced to adjust to new technology trends and delivery vehicle advancements, while plagued by a difficult economic climate and stagnant growth.

Increased consolidation and competition have telecommunications firms scrambling to streamline operations and maximize efficiency to ensure survival. Our consultants in this space are among the highest-tenured individuals in the market, and understand the business challenges that telecommunications firms are facing.

NextGen telecommunications consultants have deep industry experience and are helping our customers develop and enhance the applications that help meet business goals.

Some of the current trends our clients are addressing include:

      • Domination of the space by mobile/wireless
      • Emerging services (chat, instant messaging)
      • Impact of RFID tags on data traffic
      • Maximizing opportunities by creating personalization/segmentation strategies

By selecting NextGen telecommunications experts to assist in your initiatives, your organization will receive among the highest levels industry and technology depth at competitive prices.

NextGen Telecommunications Services

Our focus in the space spans many of the applications and systems that are found in the top telecommunications environments, including:

      • Call center integration services
      • Computer Telephony Integration
      • Quality Assurance

NextGen Expertise

NextGen delivers on our project commitments. We help our clients reduce operating costs and increase revenue, while helping them evaluate the impact of new technology and making informed planning decisions about their IT investments.

For more information on how NextGen can help your organization, Contact us.